Welcome to Market Cross Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
We currently have a vacancy for a part-time Receptionist please see further details under the Staff Vacancies link to the right
Flu Clinics 2017
Please contact our Reception Team on 01476 550056 if you would like to book an appointment for a flu vaccine.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment (please ask at reception for access details to enable use of the on-line services through the Patient Access link). Click on the brown Patient Access link to the right of this message to access the system.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our premises has suitable access for wheelchair users.
Bank Holiday Closures
The Surgery will be closed on the following days over the Christmas and New Year period
Monday 25th December 2017
Tuesday 26th December 2017
Monday 1st January 2018
Patient Participation Group
The last PPG Meeting was held on Tuesday 14th March 2017. Our Chair & Secretary have resigned from their respective roles in the Group and we will be electing new people to these roles shortly. We would like to thank Mike & Sandra for the invaluable support they have give to the Group. The Group has seen an increase in Membership over the past few months; if you are not a member of the Group and would be interested in joining please contact our Reception Team for further details. Details of the next meeting will be advertised in the near future.
Patient Survey 2017-18
During November 2017 we carried out our annual patient survey in the practice. The results will be published on our website and in the practice on receipt.
Patient Survey 2016-17
The results for our Patient Survey for 2016-17 have been received for which we achieved an excellent result of "90% of all patient ratings about this practice were good, very good or excellent". For 2015-16 our result was 91%. Thank you to all patients who participated in this survey.
The NHS Friends & Family Test
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
Please take a couple of minutes to give us your feedback by completing our short Friend & Family Survey which can be found under the "Have your say" section to the right of the web page. This will help us learn more about what you think of our service - what you like and what you think we could improve upon. Thank you.
(Site updated 04/12/2017)