There are currently intermittent connectivity problems with AskMyGP. If you experience a problem, please contact the surgery by telephone instead - 01476 550056 and press 2 for Reception. We apologise for any inconvenience caused and appreciate your patience. Thank you.
The easiest and fastest way to get any kind of help is with askmyGP. It saves us time too, so please help us to help you.
Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday
We will respond to you on the same day, if the practice is open, and arrange to see you if required
All our registered patients are welcome, parents and carers on behalf of patients too.
You can name a GP if you wish (so long as they are working today)
You may prefer a message, telephone, video or face to face response
You can sign up now, with no paperwork
WELCOME TO MARKET CROSS SURGERY
IMPORTANT CORONAVIRUS ADVICE
PLEASE READ - APPOINTMENT SYSTEM
DUE TO THE CURRENT SITUATION WE ARE NOT ABLE TO OPERATE OUR NORMAL APPOINTMENT SYSTEM. PLEASE CONTACT OUR RECEPTION TEAM WHO WILL ADVISE YOU WITH REGARDS TO OUR TELEPHONE TRIAGE SYSTEM
IF YOUR EMERGENCY IS LIFE THREATENING, YOU SHOULD CALL 999 INSTEAD
HELP US TO PROTECT OUR STAFF AND PATIENTS BY NOT ATTENDING THE SURGERY IF YOU HAVE SYMPTOMS OF THE CORONAVIRUS - FOR FURTHER ADVICE REGARDING CORONAVIRUS, PLEASE CLICK ON THE LINKS BELOW:
https://www.gov.uk/coronavirus
Dispensary - Change in Opening Times
Please see attached notice regarding a temporary change in Dispensary opening hours until further notice.
Revised Dispensary Opening Hours
Due to the current Coronavirus situation, it is taking us longer to process prescription orders. We therefore, ask that you give us up to 5 days notice, between ordering and collecting your medications.
Increased Prescription Charges - Effective from 1st April 2020
- Prescription (per item) £9.15
- 3-month prepayment certificate (PPC): £29.65
- 12-month prepayment certificate (PPC): £105.90
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Bank Holiday Closure
The next Bank Holiday closure will be on Monday 31st August 2020. Please ensure you order your medication in a timely manner
ZERO TOLERANCE POLICY
Please see our Zero Tolerance Statement attached.
Zero Tolerance Statement
FLU VACCINATIONS
Flu Vaccines are still available; please contact our Reception Team for further details and to book an appointment
IMPORTANT INFORMATION FOR PATIENTS - GENERAL DATA PROTECTION REGULATION (GDPR)
The above legislation comes into effect on Friday 25th May 2018. For Further details click on the New Privacy Information Guidelines (GDPR) to the right under the heading Further Information
LATEST CQC INSPECTION & RATING
We had a further CQC Inspection on Tuesday 6th February 2018 and are very pleased to announce that we received an overall rating of GOOD. To view the full report and ratings please click on the CQC Information Link to the right
SERVING YOU
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment (please ask at reception for access details to enable use of the on-line services through the Patient Access link). Click on the brown Patient Access link to the right of this message to access the system.
PARTNERS IN CARE
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Our premises has suitable access for wheelchair users.
PATIENT PARTICIPATION GROUP MEETINGS 2020
All Patient Participation Group Meetings have been suspended until further notice
THE NHS FRIENDS & FAMILY TEST
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
Please take a couple of minutes to give us your feedback by completing our short Friend & Family Survey which can be found under the "Have your say" section to the right of the web page. This will help us learn more about what you think of our service - what you like and what you think we could improve upon. Thank you.
(Site updated 02/07/2020)